At Mundane, we strive to provide you with a seamless and hassle-free shopping experience, including prompt and reliable shipping services. This shipping policy outlines important information about our shipping methods, delivery times, international shipping, tracking orders, and any additional fees associated with shipping.
- Order Processing Time: Once you place an order on the Mundane website, our team will work diligently to process and fulfill your order within 2-3 business days. Please note that this processing time may be slightly longer during peak seasons or promotional periods.
- Shipping Methods and Delivery Times: We offer various shipping methods to ensure your order reaches you in a timely manner. The available shipping methods and estimated delivery times are as follows:
- Standard Shipping: Estimated delivery within 8-10 business days.
Please note that these delivery times are estimates and may vary depending on the shipping destination and any unforeseen circumstances beyond our control.
- Shipping Destinations: We currently ship to addresses within the India. Unfortunately, we do not offer international shipping at this time. We apologize for any inconvenience caused and hope to expand our shipping capabilities in the future.
- Order Tracking: Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our shipping carrier’s website. Please allow up to 24 hours for the tracking information to become available after receiving the confirmation email.
- Shipping Fees: Shipping fees will be calculated and displayed during the checkout process based on the selected shipping method and the destination address. We offer free shipping on all orders above a certain value, as specified on our website or during promotional periods. Any applicable shipping fees will be clearly outlined before you finalize your purchase.
- Address Accuracy: It is crucial to provide accurate and complete shipping information to avoid any delays or misdeliveries. Please ensure that your shipping address, including any apartment or unit numbers, is entered correctly during the checkout process. We are not responsible for any delays or additional charges resulting from incorrect address information provided by the customer.
- Undeliverable Packages: In the event that a package is returned to us as undeliverable due to an incorrect address or any other reasons beyond our control, we will contact you to arrange for reshipment. Additional shipping fees may apply for reshipping an undeliverable package.
- Order Modifications and Cancellations: Once an order is placed, modifications or cancellations may not be possible. If you need to make any changes, please contact our customer support team as soon as possible, and we will do our best to assist you.
- Lost or Damaged Packages: In the unlikely event that your package is lost or damaged during transit, please reach out to our customer support team immediately. We will work with our shipping carrier to resolve the issue and ensure a satisfactory outcome.
If you have any further questions or concerns regarding our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you and provide the best possible shopping experience at Mundane.
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the updated information.