0
Your Cart

Cancellation/Refund

  1. Cancellation Policy If you wish to cancel your order, you must contact us within 24 hours of placing the order. We cannot guarantee that we will be able to cancel your order if it has already been shipped.
  2. Refund Policy We offer refunds for products that are defective or damaged upon receipt. To request a refund, please contact us within 14 days of receiving the product. We may request that you provide photos of the defective or damaged product. Once we have received and approved your refund request, we will process the refund to your original payment method.
  3. Exchange Policy We offer exchanges for products that are defective or damaged upon receipt. To request an exchange, please contact us within 14 days of receiving the product. We may request that you provide photos of the defective or damaged product. Once we have received and approved your exchange request, we will send you a replacement product.
  4. Return Shipping If you are returning a product for a refund or exchange, you are responsible for the cost of return shipping. We recommend that you use a trackable shipping service and purchase shipping insurance.
  5. Non-Returnable Products We do not accept returns for products that have been used or are not in their original packaging. We also do not accept returns for custom-made products or products that have been personalized.
  6. Processing Time Refunds and exchanges may take up to 10 business days to process once we have received the returned product.
  7. Contact Us If you have any questions or concerns about our cancellation/refund policy, please contact us at [email address].